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You’ll find all the necessary information right here to help you make your experience with us as comfortable and informed as possible.
We specialize in the import, export, and trade of raw materials, petrochemicals, heavy equipment, and energy resources like coal and firewood, complemented by comprehensive logistics and trade consultancy services.
You can request a quote by contacting our sales team through our website's contact form, emailing us directly, or calling our customer service number provided on the site.
We serve a diverse range of industries including manufacturing, construction, energy, and chemicals, providing tailored solutions to meet the specific needs of each sector.
Yes, we offer global shipping options with complete logistical support, ensuring a seamless and efficient delivery process no matter the destination.
We accept returns within 30 days of shipment for most products, provided they are in their original condition. Specific details and conditions are outlined in our return policy available on our website.
Our products undergo rigorous quality control procedures to meet international standards, including inspections and compliance checks from sourcing through to delivery.
Absolutely! We pride ourselves on our ability to offer custom solutions tailored to the unique challenges and requirements of your projects.
Interested distributors can apply through our website's distributor application page. We review each application to ensure alignment with our company's standards and market needs.